Your Privacy
Our Priority

1. Introduction

WebSoftArk ("we," "our," or "us") operates websoftark.com and provides digital services. This Privacy Policy governs your use of our website and services.

We are registered in the United Kingdom and comply with the UK GDPR and Data Protection Act 2018.

2. Information We Collect

Personal Data You Provide:

• Full name and job title
• Email address and phone number
• Company details and website
• Project specifications and preferences

Automatically Collected:

• IP address, browser type, device info
• Pages visited, time spent, click behavior
• Referring source and geolocation

3. How We Use Your Data

• Deliver web design, development, and marketing services
• Respond to inquiries and provide support
• Send project updates and service notifications
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

4. Cookies & Tracking

We use cookies to enhance your experience:

• Essential: Enable core site functionality
• Analytics: Understand usage patterns
• Preferences: Remember your settings

You can manage cookies via browser settings. Learn more in our Cookie Policy.

5. Data Sharing

We never sell your data. Limited sharing occurs with:

• Trusted partners (hosting, analytics, email)
• Legal authorities when required
• Successors in case of merger/acquisition

All partners are bound by strict data protection agreements.

6. Security Measures

• 256-bit SSL encryption in transit
• Encrypted backups and secure servers
• Regular penetration testing
• Employee privacy training

7. Your Rights

Under UK GDPR, you may:

• Access your data
• Correct inaccuracies
• Request deletion
• Object to processing
• Export your data
• Withdraw consent

Submit requests to: privacy@websoftark.com

8. Data Retention

• Project data: 7 years
• Contact forms: 2 years
• Analytics: 26 months
• Deleted upon valid request

9. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

10. Policy Updates

We may revise this policy. Significant changes will be communicated via email or website notice.

11. SMS Communications

WebSoftArk may send SMS (text) messages to individuals who separately opt in to receive them, such as by checking the SMS consent box on our contact form. SMS messages may include marketing and service-related communications consistent with the messaging program you signed up for.

• Message frequency may vary.
• Standard message and data rates may apply.
• Reply STOP to opt out of SMS messages at any time.
• Reply HELP for assistance.
• SMS consent is separate from, and not required for, email or phone-call communications.
• SMS consent is not a condition of purchasing any product or service.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. SMS opt-in data and consent information will not be shared with third parties for purposes unrelated to providing the services of the SMS program. We may share necessary personal data, including SMS opt-in or consent status, with service providers that help us operate and deliver our messaging services, such as messaging platforms, telecommunications carriers, and other vendors involved in SMS delivery.

Opting out of SMS messages does not automatically delete other personal information we hold about you, and does not opt you out of other communication channels (such as email or phone) for which you have separately provided consent.